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Privacy Policy

Last updated: March 24, 2025

Privacy Policy Summary

This privacy policy explains how we collect, use, and protect your personal information when you use our rental property platform. We are committed to ensuring the privacy and security of your data.

Data Collection

We collect information you provide during registration and application processes

Data Usage

Your data is used to process applications and improve our services

Data Protection

We implement security measures to protect your personal information

Your Rights

You have the right to access, correct, or delete your personal data

1. Introduction

Welcome to our rental property platform. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. By accessing or using our services, you agree to the terms outlined in this policy.

We are committed to protecting your privacy and handling your data with transparency and integrity. This policy applies to all information collected through our website, mobile applications, and any related services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Financial Information: Income details, employment information, credit history, and payment information
  • Rental History: Previous addresses, landlord contact information, and rental references
  • Account Information: Username, password, and profile details

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: Processing rental applications, facilitating property viewings, and managing tenant relationships
  • Account Management: Creating and maintaining your account, authenticating your identity, and providing customer support
  • Communication: Sending notifications, updates, and responding to your inquiries
  • Improving Our Services: Analyzing usage patterns, conducting research, and enhancing user experience
  • Legal Compliance: Fulfilling legal obligations, enforcing our terms, and protecting our rights

4. Information Sharing and Disclosure

We may share your information with the following parties:

  • Property Owners and Managers: To facilitate rental applications and property management
  • Service Providers: Third-party vendors who help us provide and improve our services
  • Business Partners: Companies we partner with to offer integrated services or promotions
  • Legal Authorities: When required by law, court order, or governmental regulation
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and broswer-caching technologies only to collect information about your browsing activities on our site. These technologies help us provide a better user experience, analyze platform usage, and improve our services for our customers. No external tracking or third-party cookies are used on our platform for marketing or advertising purposes.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform including recent search histories.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Restriction: Request limitation on how we use your data
  • Portability: Request transfer of your data to you or a third party
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The duration of our relationship with you
  • Legal obligations to retain data for certain periods
  • Statute of limitations under applicable law
  • Ongoing or potential legal disputes

9. Children's Privacy

We do not facilitate leases for individuals under the age of 18 for security purposes. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@echopm.com

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.