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Terms of Service

Last updated: March 30, 2025

Terms of Service Summary

These Terms of Service govern your use of our rental property platform. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

Agreement

These terms constitute a legally binding agreement between you and EchoPM

Account Responsibility

You are responsible for maintaining the security of your account

Prohibited Activities

Certain activities are prohibited when using our platform

Dispute Resolution

Procedures for resolving disputes between users and EchoPM

1. Introduction

Welcome to EchoPM, a rental property platform. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. Please read these Terms carefully before using our platform.

2. Definitions

In these Terms, the following definitions apply:

  • "EchoPM," "we," "us," or "our" refers to the company operating this platform
  • "User," "you," or "your" refers to any individual or entity that accesses or uses our Services
  • "Content" refers to any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on our Services
  • "Landlord" refers to property owners or managers who list properties on our platform
  • "Tenant" refers to users who search for, apply to, or rent properties listed on our platform

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you may need to create an account. When you create an account, you must provide accurate, current, and complete information. You agree to update your information as necessary to maintain its accuracy.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Create a strong password and keep it confidential
  • Restrict access to your account and devices
  • Notify us immediately of any unauthorized use of your account
  • Ensure that you log out from your account at the end of each session

We are not liable for any loss or damage arising from your failure to comply with these security obligations.

4. User Conduct and Prohibited Activities

By using our Services, you agree not to engage in any of the following prohibited activities:

  • Violating Laws or Rights: Using our Services in any manner that violates applicable laws, regulations, or third-party rights
  • Providing False Information: Submitting inaccurate, misleading, or fraudulent information
  • Unauthorized Access: Attempting to gain unauthorized access to our Services, other users' accounts, or computer systems
  • Harmful Content: Uploading viruses, malware, or other malicious code
  • Harassment: Engaging in behavior that is harassing, threatening, or abusive to other users
  • Spam: Sending unsolicited communications or advertisements
  • Scraping: Using automated means to scrape data from our platform without our prior written consent
  • Interference: Interfering with the proper functioning of our Services

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including removing content and terminating accounts.

5. Anti-Money Laundering Compliance

EchoPM strictly adheres to Anti-Money Laundering (AML) laws and regulations. We are committed to preventing our platform from being used for money laundering, terrorist financing, or other illegal activities.

By using our Services, you agree to:

  • Provide accurate and truthful information about your identity and the source of your funds
  • Not use our Services for any illegal purposes, including money laundering
  • Not attempt to disguise the origin of illegally obtained funds

We reserve the right to:

  • Verify your identity and the source of your funds
  • Report suspicious activities to relevant authorities
  • Immediately terminate accounts and remove from our platform any users or organizations suspected of engaging in money laundering or other illegal financial activities, without prior notice

We may request additional information or documentation to verify compliance with AML regulations. Failure to provide requested information may result in suspension or termination of your account.

6. Content and Intellectual Property

5.1 User Content

You retain ownership of any content you submit, post, or display on or through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works from, distribute, publicly display, and publicly perform your User Content for the purpose of operating and improving our Services.

You represent and warrant that you own or have the necessary rights to your User Content and that it does not violate these Terms or any applicable laws.

5.2 EchoPM Content

Our Services contain content owned or licensed by EchoPM ("EchoPM Content"). EchoPM Content is protected by copyright, trademark, patent, trade secret, and other laws. We grant you a limited, non-exclusive, non-transferable, and revocable license to use EchoPM Content solely for the purpose of using our Services.

You may not use, copy, modify, distribute, or create derivative works based on EchoPM Content unless expressly authorized by these Terms or by us in writing.

7. Rental Listings and Applications

6.1 Listing Accuracy

Landlords are responsible for ensuring that their property listings are accurate, complete, and comply with all applicable laws and regulations. EchoPM does not verify the accuracy of listings and is not responsible for any inaccuracies.

6.2 Application Process

Tenants may submit rental applications through our platform. By submitting an application, you:

  • Authorize us to share your application information with the relevant Landlord
  • Consent to background and credit checks as permitted by law
  • Acknowledge that application fees may be non-refundable
  • Understand that submitting an application does not guarantee approval

6.3 Transactions and Liability Disclaimer

EchoPM solely facilitates connections between Landlords and Tenants but is not a party to any rental agreement between users. We do not participate in negotiations, property management, or any transactions between users.

Any agreement, transaction, or dispute between users is solely between those users. EchoPM and its team, employees, and affiliates are not liable for any actions, omissions, statements, products, services, or content of any user on the platform. This includes but is not limited to:

  • The accuracy of property listings or user information
  • The condition or legal status of any property
  • The conduct of users during property viewings or tenancy
  • Payment disputes between Landlords and Tenants
  • Property damage or maintenance issues
  • Any violations of housing laws or regulations by users

Users acknowledge that they are solely responsible for their interactions with other users and agree to take reasonable precautions in all interactions. We recommend conducting appropriate due diligence before entering into any agreement.

8. Fees and Payments

We may charge fees for certain aspects of our Services. All fees are described on our platform or communicated to you before you incur them. You agree to pay all applicable fees and taxes associated with your use of our Services.

Payment processing services may be provided by third-party payment processors. By using our Services, you agree to comply with their terms and conditions.

All fees are non-refundable unless otherwise stated or required by law. We reserve the right to change our fee structure upon notice to you.

9. Termination

You may terminate your account at any time by following the instructions on our platform. We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice.

Upon termination, your right to use our Services will immediately cease. The following provisions survive termination: content ownership, warranty disclaimers, limitations of liability, indemnification, dispute resolution, and any other provision that by its nature should survive termination.

10. Disclaimers and Limitations of Liability

9.1 Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ECHOPM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SERVICES
  • ANY CONTENT OBTAINED FROM OUR SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING OUR SERVICES DURING THE TWELVE (12) MONTHS PRECEDING YOUR CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless EchoPM and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of and access to our Services
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your User Content

12. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute arising from or relating to these Terms or our Services shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration will be conducted by the American Arbitration Association (AAA) under its rules. The arbitration shall take place in San Francisco, California, unless you and EchoPM agree otherwise. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules.

You and EchoPM agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and EchoPM waive any right to a jury trial.

13. Changes to Terms

We may modify these Terms from time to time. If we make changes, we will provide notice by posting the updated Terms on our platform and updating the "Last Updated" date. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Terms.

If the changes are material, we may provide additional notice or require you to accept the updated Terms before continuing to use our Services.

14. General Provisions

13.1 Entire Agreement

These Terms constitute the entire agreement between you and EchoPM regarding our Services and supersede any prior agreements.

13.2 Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.3 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms without your consent.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Email: support@echopm.com

We will respond to your inquiry as soon as possible.